Sona88 Privacy Policy — Your Data, Our Responsibility

Sona88 (https://sona88.pro) is one of Bangladesh's most trusted online gaming platforms. We place the highest importance on the privacy of our members. This Privacy Policy explains what information sona88 collects about you, how that information is used, and the steps we take to keep your personal data secure.

By creating an account on sona88 or continuing to use our site, you agree to the terms of this Privacy Policy. Please read this page carefully, and feel free to reach out to our support team if you have any questions.

Sona88 collects various types of information to operate its services effectively. A detailed breakdown is provided below:

Sona88 collects information through several methods, always following a minimal data collection approach:

• Registration Form: Information you provide when creating an account.
• Transactions: Transaction details are automatically recorded at the time of each deposit and withdrawal.
• Cookies & Tracking: Cookies are used to enhance your browsing experience on the site.
• Verification Documents: Documents you voluntarily submit during the KYC process.
• Customer Service: Information exchanged during interactions with our support team.
• Automatic Data: Log files, IP addresses, and device information are collected automatically.

Sona88 uses your information only for legitimate and necessary purposes. The main reasons we process your data are:

• Creating and managing accounts and processing transactions securely.
• Verifying age and identity to prevent underage gaming.
• Detecting and preventing fraud, money laundering, and suspicious activity.
• Complying with applicable laws and regulatory authority requirements.
• A personalized gaming experience tailored to your preferences.
• Keeping you informed about promotions, bonuses, and special offers (with your consent).
• Monitoring gaming behaviour to promote responsible gaming.

Sona88 never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment Provider: To process transactions through payment gateways such as Mobile Banking, Nagad, and Rocket.
• Game Provider: Shared with third-party game software providers for the purpose of operating games.
• Law Enforcement: Under a court order or legal obligation.
• Security Specialists: With trusted third parties in the course of fraud investigations.

All third parties are contractually obligated to use your information solely for specified purposes and not to share it with any other party.

Sona88 uses industry-standard technology to protect your information. The core pillars of our security framework are:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Access: Only authorized personnel can access your information.
• Data Backup: Your data is backed up on secure servers.

Sona88.pro uses several types of cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Essential for login sessions and the core functionality of the site.
• Functional Cookies: Remembers your language and preferences.
• Analytical Cookies: To understand which sections of the site are used most frequently.
• Security Cookies: Used to detect fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

Sona88 does not retain your data beyond specified periods. Retention timelines vary depending on the type of data, in accordance with applicable laws and regulatory requirements:

Once the retention period expires, your data is securely deleted or anonymised.

As a sona88 member, you have the following rights over your personal information:

• Right to Access: You can request to see what data we currently hold about you.
• Right to Rectification: You may request that any incorrect information be corrected.
• Right to Erasure: You may request that your data be deleted beyond what is legally required.
• Right to Restrict Processing: You can limit how your data is used for specific purposes.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to Object: You may opt out of marketing communications.

Sona88 strictly prohibits use of its services by anyone under 18. We never knowingly collect or store data from minors. If it comes to our attention that a minor has registered an account, that account will be immediately closed and all associated data will be deleted.

If parents or guardians suspect their child is using sona88, please contact our support team immediately.

Sona88 may update this Privacy Policy from time to time. For significant changes, we will notify you in advance via your registered email or a notice on the site. Continued use of the site after any changes constitutes your acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the most recent change. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the site
• Support Hours: 24 hours a day, 7 days a week